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Frequently Asked Questions


Maid Services Faq's

  • How do I schedule a cleaning?
    You can schedule service for cleaning by clicking the button below and choosing a date and time for a phone consultation. After gathering some information on the phone, we can schedule a visit to your home to give you a more specific estimate of the cost for your service.
  • What services does your maid service provide?
    Our maid service offers customized cleaning plans tailored to your specific needs. We provide a wide range of cleaning services, including residential cleaning, deep cleaning, hoarding cleanups, and commercial or office cleaning. Visit our Services page for more details.
  • Can I provide specific instructions to the maids?
    Absolutely! Open communication is kind of our "thing". We appreciate any specific instructions or preferences you have for cleaning your home, and we facilitate the sharing of those instructions and feedback via written communication detailing every visit and inviting your input. Our maids will strive to meet your expectations and deliver a very personal cleaning experience.
  • How much does your maid service cost?
    The cost of our maid service depends on factors such as the size of your home, the type of cleaning service requested, and the frequency of cleaning. The hourly rate for recurring weekly or bi-weekly service is $65/hour per person, plus the cost of the chemicals we keep on hand at your home. You own the cleaning products and only pay the price to purchase them.
  • Are your maids trained and trustworthy?
    Yes, all our maids undergo a rigorous selection process, including background checks and training. We ensure that our staff members are reliable, professional, and committed to delivering exceptional cleaning services. We utilize checklists and frequent on-site supervision to deliver a cleaning experience other maid services simply can't match.
  • Are you insured and bonded?
    Yes, we are fully insured and bonded for your peace of mind. This means you are protected in the unlikely event of any accidents or damages that may occur during the cleaning process.
  • How do I pay for your services?
    We accept various forms of payment, including credit cards, checks, and electronic transfers. Payment is due on the day of service and we may require to keep a card on file securely so employees do not have access to your card information.
  • What happens if I'm not satisfied with the cleaning?
    Your satisfaction is our priority. If you're not satisfied with any aspect of our service, please contact us within 24 hours, and we will re-clean the area in question at no additional cost. We do not offer refunds for completed services.

Welcome to our Maid Service FAQ! We understand that you might have questions about our services, so we've compiled this list to help you get the information you need. If you can't find the answer you're looking for here, please don't hesitate to contact us directly.

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